LEGAL
Privacy Policy
Last Updated: 10 July 2025
Anjung Tech (registered in Malaysia) takes the handling of personal data seriously. This policy explains what data we collect, why we collect it, how we protect it, and what your rights are under Malaysian law. It applies to data collected through our website at anjungte.sbs, through enquiry forms, and in connection with services we deliver.
Questions about this policy can be directed to [email protected].
1. Data We Collect
When you use this website or enquire about our services, we may collect the following:
- Contact information: name, email address, phone number (if provided)
- Enquiry content: the message or question you send us
- Usage data: pages visited, time on page, referring URL (collected via analytics cookies, only if you consent)
- Cookie preferences: stored locally in your browser via localStorage
We do not collect sensitive personal data such as identity card numbers, financial information or health data through this website.
2. How We Collect Data
- Contact form: when you submit an enquiry on this website
- Phone or email: when you contact us directly
- Cookies: analytics and preference cookies, only after consent is given
- Service delivery: data provided in the course of setting up and maintaining AI tools for your business
3. Legal Basis for Processing
We process personal data under Malaysia's Personal Data Protection Act 2010 (PDPA) on the following grounds:
- Your consent: for analytics cookies and marketing communications
- Performance of a contract: to deliver the services you engage us for
- Legitimate interests: to respond to enquiries and maintain the security of our systems
- Legal obligation: where required by Malaysian law
4. How We Use Your Data
- To respond to your enquiry or service request
- To deliver, configure and maintain AI services you have engaged
- To send service updates and monthly notes related to your active setup
- To improve the performance and content of this website (analytics only, with consent)
- To comply with legal obligations under Malaysian law
We do not sell personal data to third parties. We do not use your data to build advertising profiles.
5. Data Sharing
We may share data in the following limited circumstances:
- Service providers: third-party tools used to deliver our services (e.g., AI platforms, email hosting). These providers are required to handle data under appropriate data processing terms.
- Legal requirements: where disclosure is required by Malaysian law, regulation or court order.
No data is shared outside Malaysia without appropriate safeguards in place.
6. Data Retention
- Enquiry data: retained for 24 months from the date of last contact, then deleted
- Service data: retained for the duration of the service engagement plus 12 months after the last active service month
- Analytics data: retained in aggregate form only; individual records not kept beyond 6 months
On client request, we can provide or delete personal data outside of these standard periods, subject to any legal retention obligations.
7. Data Protection Measures
- All website traffic is served over HTTPS (encrypted in transit)
- Access to client data within our practice is limited to team members who need it to deliver the service
- Client data is not stored on personally-owned or unsecured devices
- In the event of a data breach, affected individuals and the relevant authority will be notified as required under the PDPA
8. Cookies
We use the following cookie categories:
- Essential cookies: required for basic site function. Always active.
- Analytics cookies: help us understand how the site is used. Only set with your consent.
- Preference cookies: remember your consent choice. Only set with your consent.
You can manage your cookie preferences at any time via our Cookie Policy page.
9. Your Rights Under the PDPA
Under Malaysia's Personal Data Protection Act 2010, you have the right to:
- Access: request a copy of the personal data we hold about you
- Correction: request that inaccurate or incomplete data be corrected
- Withdraw consent: withdraw consent for processing at any time (where consent is the legal basis)
- Limit processing: request that we cease using your data for certain purposes
- Erasure: request deletion of your data, where there is no legal obligation to retain it
To exercise any of these rights, contact us at [email protected]. We will respond within 21 calendar days.
If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Department of Malaysia (JPDP) at www.pdp.gov.my.
10. Third-Party Links
This website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal data.
11. Children's Privacy
Our services are intended for business owners and adult staff members. We do not knowingly collect personal data from anyone under 18 years of age. If you believe we have inadvertently received data from a minor, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. Significant changes will be communicated by email to active clients. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
13. Contact for Privacy Matters
Data Controller: Anjung Tech
22 Jalan Bandar Tiga, 47100 Puchong, Selangor, Malaysia
Email: [email protected]
Phone: +60 3 8071 4926